Community Triggers

Portsmouth has signed up to a Hampshire-wide process called Community Triggers.

A community trigger gives victims and communities the right to request a review of their anti-social behaviour case and brings agencies together to find a resolution.

To use a community trigger please phone Hampshire Police on the non-emergency 101 number.

Community triggers can be used:

  • By individuals – if they have made three complaints in the previous six months to report behaviour causing harassment, alarm or distress to members of the community either where no action has been taken, or if they’re not satisfied with the action taken.
  • By groups – if five individuals in a local community have reported separately similar incidents of anti-social behaviour to a member of the community safety partnership and they all think that no action has been taken, or they’re not satisfied with the action taken. The individual acting on behalf of the group must have all other individuals’ consent.

To meet the criteria for a community trigger, incidents need to:

  • Have caused harassment, alarm or distress
  • Be logged within one month of the incident and the last incident should have occurred within the previous six months.

Community Safety Partnerships aim to deal with Community Triggers within 20 working days, however more complex cases may take longer.

If you decide to activate a community trigger as a group or an individual you will be asked to supply your personal details including name, address and date of birth.  You will also be asked what outcome you would like to see as a result. For more information about Community Triggers contact the anti-social behaviour team on 023 9284 1777 or email

No Community Triggers were received in Portsmouth in 2020/21